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Questions You Should Ask at the End of an Interview

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  • 24th March 2019
Questions You Should Ask at the End of an Interview

Why the Last Five Minutes Matter More Than You Think

You have answered the questions, shaken the nerves off and started to relax. Then the interviewer smiles and says, "So, is there anything you'd like to ask us?" It is tempting to say no, thank them for their time and head for the door. Please don't. This final exchange is one of the best opportunities you will get all day.

Think about what those questions achieve. They show the panel that you have thought about the job as a real, day-to-day commitment rather than a prize to be won. They give you information you genuinely need before accepting an offer. And they nudge the conversation from interrogation into something closer to a discussion between colleagues, which is exactly the impression you want to leave behind.

Aim to have four or five questions prepared and ask two or three of them. Which ones you use will depend on how the interview has gone and what has already been covered.

Questions About the Role and What Success Looks Like

Job adverts describe tasks. Interviews rarely describe expectations in any depth. These questions fill that gap.

  • "What would a really strong first three months in this role look like to you?"
  • "How is performance measured here, and how often would I get feedback against those measures?"
  • "What are the biggest challenges facing the team over the next six to twelve months?"
  • "Is this a new position or a replacement? If it's new, what prompted it?"

The answers tell you whether the role is well defined or a hopeful wish list. If nobody can describe what success looks like, that is useful information. It does not automatically rule the job out, but it does tell you that you would be shaping the role yourself.

Questions About Team Culture and Ways of Working

Culture is the thing candidates most want to understand and the thing interviewers most often describe in vague, glowing terms. Specific questions get specific answers.

  • "How does the team tend to communicate day to day, and how does that change when people are working remotely?"
  • "How are decisions made when the team disagrees? Could you give me an example?"
  • "What do people who do well here have in common?"
  • "How would you describe the working relationship between this team and the rest of the business?"

Asking for an example is the key move. Anyone can claim a supportive culture; describing a time it was tested takes a bit more honesty. Listen closely to how people talk about former colleagues too. If a manager is scathing about everyone who has left, you may reasonably wonder how they will talk about you one day.

Questions About Development and Progression

Wanting to grow in a role is not presumptuous. It shows you intend to stay and contribute. Employers generally like that.

  • "What does progression typically look like from this role, and are there recent examples you can share?"
  • "Is there a training budget or protected time for learning, and how do people usually use it?"
  • "Would I have a mentor, a buddy or a formal probation review process?"
  • "How does the organisation support people who want to move sideways into a different area?"

If the answer is a vague promise of "opportunities for the right person", ask when that has happened and for whom. Ambition is welcome, but it deserves a real answer rather than a platitude.

Questions About the Practical Details

These are less exciting but no less important, and it is perfectly reasonable to raise them at the end of the interview.

  • "What does the working pattern look like in practice, including any expectations around travel or occasional overtime?"
  • "How long is the probation period, and what happens at the end of it?"
  • "What are the next steps in the process, and when should I expect to hear from you?"

The last one is worth asking every time. It gives you a clear date to work with and saves you from refreshing your inbox for a fortnight.

How to Ask Well

Delivery matters as much as content. Introduce your questions naturally rather than reading from a list, and avoid anything that suggests you have not listened. Asking about holiday entitlement when the interviewer has just explained that the team is under immense pressure will land badly; asking about how the team supports each other through busy periods will land well.

When you get an answer, respond to it. A brief "That's reassuring, because..." or "That's interesting — how does that work in practice?" turns a question into a conversation. Take a few notes if it feels natural; nobody minds, and it shows you are taking the decision seriously.

Finally, remember that this is a two-way process. You are deciding whether to spend a significant part of your week with these people. Thoughtful questions do not just help you look good. They help you avoid accepting the wrong job, which is far more costly than not getting a particular offer. Choose the questions that matter most to you, ask them warmly, and listen carefully to what is said — and to what is quietly avoided.

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19th May 2018 Reply

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21th May 2018 Reply

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